Frequently Asked Questions

Find answers to common questions about our products and services.

What sizes do you offer?

We carry sizes for babies, toddlers, and kids up to tween. Our product pages show specific size ranges for each item. We have categories for:

  • Baby (0-24 months)
  • Girls 24 months - 5T
  • Boys 24 months - 5T
  • Girls 4-10/12
  • Boys 4-10/12
  • Tween (10+)
How do I know what size to order?

Each product listing includes detailed sizing information. We recommend measuring your child's key dimensions and comparing them to our size chart. If you need help, don't hesitate to contact us at support@southernkuties.com or call us at (409) 751-2159 with your measurements, and we'll help you find the perfect size!

How long does shipping take?

We pride ourselves on fast shipping! Standard orders typically arrive within 5-7 business days. You'll receive a tracking number via email so you can follow your order every step of the way. Express shipping options may also be available at checkout.

Do you offer returns or exchanges?

Yes! We want you to be happy with your purchase. Items can be returned or exchanged within 30 days of purchase for a refund or exchange. Items must be unused and in original condition. Contact us for return shipping details at support@southernkuties.com.

Are your clothes machine washable?

Most of our pieces are machine washable! Each item includes care instructions on the tag. We recommend washing in cold water, gentle cycle, and air drying to keep colors vibrant and fabrics soft. Always check the specific product's care label for best results.

Do you have a loyalty program?

We're always looking for ways to reward our loyal customers! Check back soon for exciting loyalty program details. In the meantime, be sure to follow us on social media for exclusive deals and new product announcements. You can find us on Instagram, Facebook, and TikTok.

Can I modify or cancel my order?

Once an order is placed, we process it quickly for shipping. If you need to modify or cancel your order, please contact us immediately at support@southernkuties.com or call (409) 751-2159. We'll do our best to help if your order hasn't already shipped!

Still have questions?

We'd love to help! Feel free to reach out to our friendly team:

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